1. Could you introduce G4S Madagascar and explain its role in providing integrated security solutions across the country?
The company has been in Madagascar since 2003 and is today the country’s leading provider of integrated security solutions. With over 3,500 employees and offices across 22 regions, we protect embassies, multinationals, banks, industry, and residential clients. Our vision is to be the most trusted services partner in Madagascar, combining manned guarding, electronic systems, risk consultancy, and 24/7 rapid response into tailored solutions.
2. How do you ensure that G4S combines international standards with a deep understanding of Madagascar’s local security environment?
As part of G4S, an Allied Universal company, we bring global expertise while staying rooted in Madagascar. Our team applies international best practices and compliance standards, adapting them to local realities. Guided by our values of integrity and service excellence, every solution is both globally reliable and locally effective.
3. What are the main security challenges facing businesses and institutions in Madagascar today, and how is G4S addressing them?
Madagascar is the 4th largest island in the world which creates challenges for the security forces in order to secure such a large area but they do the best they can and have had a lot of success dismantling criminal gangs.G4S ensures that all its employees are properly trained in order to deal with any situations.G4S also conducts extensive risk assessments for all its clients in order to provide a comprehensive and integrated security solution that meets their needs. We also work in collaboration with the security forces and have a good relationship with them.
This approach allows clients to operate safely and confidently, with risks effectively managed in line with our values. We have a caring culture that puts people and safety first.
4. G4S is known for innovation in security services. How are you integrating digital tools, surveillance technologies, and data-driven solutions into your operations?
Innovation drives our services. We deploy advanced CCTV, intrusion detection, and access control systems integrated with our 24/7 control room. We also use data-driven analytics for predictive risk assessment, helping clients anticipate and prevent incidents rather than just react to them.
5. Beyond physical security, cybersecurity is a growing concern globally. Is G4S Madagascar developing services to support clients in this area as well?
While our local operations focus on manned and electronic security, we leverage the expertise of G4S, an Allied Universal company and our Africa Regional Office to advise clients on emerging digital risks, ensuring a holistic approach to physical and digital security.
6. How do you invest in training and capacity building for your staff to ensure professionalism, reliability, and rapid response?
Our people are our greatest asset. They receive continuous training in security standards, leadership, technology, and customer service. We emphasize innovation and care, keeping skills future-ready and ensuring staff feel valued, which directly translates into client confidence. We also provide additional training such as English language, labor law, VPSHR and anti bribery.
7. How does the company engage with local communities and contribute to Madagascar’s social development?
We create thousands of jobs in full compliance with labor and social laws. Beyond employment, we support community resilience through outreach and skills development, because contributing to local development goes hand in hand with providing effective security.
8. How do you collaborate with international clients, and multinationals to provide security for critical infrastructure and sensitive operations?
From embassies to mining, energy, banking, and telecom clients, we design tailored security plans aligned with international standards and local realities. Our national footprint ensures consistent service, while our Africa Regional Office provides rapid access to specialized expertise when needed.
9. Are you exploring partnerships or synergies with Gulf countries, particularly the UAE, to expand G4S’s expertise and service offering in Madagascar?
The UAE and Gulf are hubs of innovation and investment. We welcome partnerships that bring additional expertise and technology to strengthen security solutions in Madagascar.
10. Finally, what message would you like to share with Khaleej Times readers about G4S Madagascar’s mission and its role in strengthening business confidence and investment in the country?
Madagascar is a land of opportunities, and security is key to unlocking them. Our mission is to enable safe, resilient operations so clients can focus on growth. Guided by integrity, service excellence, innovation, and care, we deliver solutions that are reliable, compliant, and adaptable. In March 2025, we were honored with the Laurier d’Or de l’Excellence Internationale des Services from the Fédération Internationale du Tourisme, presented by Madagascar’s Minister of Tourism, a recognition of our compliance, innovation, and operational excellence. To any investor looking at Madagascar: with G4S by your side, you can operate with confidence.